The best survey software includes a variety of features that you need for top-notch data gathering
When trying to decide which software to use for your market research project, you may be feeling overwhelmed by the wide variety of choices available. Understanding the most important features of the best survey software can help you narrow your selection. Here are a few things to look for as you evaluate the various options for your questionnaire software.
Versatility for CAWI, CAPI and CATI surveys
No two survey projects are alike, which is why the best survey software gives you the versatility to adapt its features to your project’s demands. IdSurvey software has tools to allow you to conduct surveys using web-based (CAWI), in-person (CAPI), and telephone-based (CATI) interviews. Some of the specific features of IdSurvey software include:
- Mixed-mode methodology, so you can combine methods to reach the respondents you need to reach, with the method that works best for each of them.
- Customizable interface with smart display, so your web questionnaire shows up in optimal condition whether it is viewed from a smartphone, tablet, or desktop computer.
- Offline data collection for field interviews in locations without internet.
- A simple and clear interface means no training needed for interviewers to get started on the system.
Additional support through survey design services
The best survey software doesn’t neglect customer service and support. IdSurvey offers survey design tools and services to its clients, for specialized assistance in creating effective questionnaires that maximize the technical capabilities of the software. With IdSurvey’s team of seasoned professionals, you can get help with questionnaire scripting for CAWI, CAPI, and CATI surveys; assistance with logistical aspects of your survey project, such as quotas and respondent management. As well as industry news, updates, and dedicated 24/7 customer support.
Exceptional software facilitates exceptional results
Your research project is important, so why would you trust it to mediocre software? Choosing the best survey software is the first step in producing an appealing and effective survey for gathering actionable data. IdSurvey offers technical expertise and features with top-notch customer support. So your project is guided every step of the way by professionals who know all the ins and outs of creating and conducting surveys.
You can request a demo to see how the software works. Get in touch with IdSurvey for any questions you may have, so you can feel confident about your choice and get started on your research project right away.
