IdSurvey -Software CATI CAWI CAPI
Market research, from start-ups to research institutes.

Market research customers
Market research survey software

Crate, distribute and analyze questionnaires with the software that professionals choose

IdSurvey is a professional software to create and manage surveys for market research. Thanks to its powerful tools you can easily create even the most complex questionnaires. IdSurvey offers an incredible flexibility and allows you to choose the best strategy for every survey. The collected data is immediately available for the creation of statistics and reports. This is one of the many reasons why IdSurvey is the solution that professionals prefer to use.

Crate, distribute and analyze questionnaires with the software that professionals choose

IdSurvey is a professional software to create and manage surveys for market research. Thanks to its powerful tools you can easily create even the most complex questionnaires. IdSurvey offers an incredible flexibility and allows you to choose the best strategy for every survey. The collected data is immediately available for the creation of statistics and reports. This is one of the many reasons why IdSurvey is the solution that professionals prefer to use.

Market research survey software

IdSurvey, a platform for endless applications:

  • Marketing research
  • Market and clients segmentation
  • Product development and pricing policies
  • Brand positioning
  • Forecasting models
  • Concept tests
  • Economics and finance research
  • Academic research
  • Customer behavior
  • Monitoring the market trends
  • Comparative benchmarks
  • Advertising tests
  • Feedbacks
  • Customer satisfaction
  • Political and social research

…and much more!

Online marketing research tools
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More than 50 types of questions

IdSurvey offers you many types of single, matrix and 3D matrix questions. You can start from the default ones or you can combine multiple answer options in a single question. Each question is automatically optimized by Smart Display that will perfectly adapt the layout to any device.

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Unlimited questions and answers

Ask all the questions that you want. There are no limitations to the number of questions and answers. Work with no difficulties regardless of the length and complexity of the questionnaire. Thanks to the ClientScript you can create brand new questions and customize the visualization by using CSS styles.

Mixed mode

Distribute surveys in Mixed-mode thanks to the perfect integration between:
CATI – for telephone interviews
CAWI – for online questionnaires
CAPI – for face-to-face interviews
IdSurvey is the perfect choice for the mixed mode data collection. Write your questionnaire once and activate different survey methodologies according to your project: all this with just one click.

Logics and Branching

IdSurvey offers an incredible system of rules and options in order to control every single element of the questionnaire and of the flow of the interview. You can set rules for each single answer and each single question. You can also create mathematical logics, formulas and complex rules.

Discover the main features of IdSurvey.
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Restrictions

Insert any type of rule to validate text or numerical answers.

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Answer limit

Set minimum and maximum answers for a question.

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Quotas

Set quotas to collect interviews of your statistical sample.

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Text Piping

Display an answer, a respondent information or a variable on screen.

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Piping

Use answers or contact fields to change interview flow.

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Random

Set random order on pages, sections, groups, questions or answers.

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Update contact

Automatically update a contact field according to one or more answers.

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Out of target

Set the out of target in answers that determine the screen out.

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Autocorrect

An answer can edit the value of a previous one.

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Client Script

Set CSS style of JavaScript code within a page.

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Groups and Sections

Group pages or questions to easily design complex questionnaires.

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Show or Hide

Display a question or answer just in specific conditions.

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Descriptive text

Insert a text to introduce a section or add extra instructions for the interviewer.

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Header

Insert an header in a page or group of questions.

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Control question

Set a control question to verify answers coherence.

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Optional answer

Decide if the question has a mandatory or optional answer.

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Not sequential

The page is displayed only if directly called by a skip condition.

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More questions in a page

Insert more questions in a page to make questionnaire compiling faster.

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WYSIWYG Editor

All text editors display content as during the real interview.

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Logic control

Check display conditions and skip syntax.

Advanced tools that professionals choose

The advanced tools of IdSurvey combine the simplicity of the interface with the power of the engine of the software. This allows you to have infinte possibilities while creating the questionnaire, with no need to have any programming language skill.

IDCODE

Create the questionnaire using the incredibly intuitive design interface and the extraordinary speed of IdCode, with no need to be a professional programmer. IdCode works in parallel with the interface, so you will be able to use both of them at the same time, while quickly learning their syntax.

VARIABLES

You can create infinite variables that match the contact and the interview in order to create dynamic rules or to simply collect further data. Variables can be used to dynamically change the flow of the interview or to be recalled using the TextPiping.

FLOWSCRIPT

FlowScript is a powerful tool for the creation of complex rules in no time. You can use it to create loops of questions, to generate or update a variable according to complex conditions or to interact with other surveys or third-part instruments.

Results analysis

Monitor the results and the progress of your market research surveys in real time. Analyze data by choosing themes and graphs, cross-check questions and variables and export the results for the statistic elaboration in the commonly used formats, such as Excel, SPSS, Triple-S, CSV or TXT.

Data in real time

All the information on interviews and interviewers is available in real time.

Bivariate analisys

Cross-check two questions or variables to understand their relation.

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Open-ended answers analysis

Recode the open-ended answers and easily analyze the data.

SPSS Label

Set a label for every question in order to export the SPSS label file.

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Export data

Export the data in the format that you prefer or export the entire database in Access format.

Program the exports

Plan the automatic export of the data, every hour or whenever you want.

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Labels export

You can export results with questions codes and answer options or with the related texts.

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Incomplete interviews

For a further in-depth analysis you can export all the incomplete interviews.

Download the complete db

Export the complete database in Microsoft Access format, along with interviewers activity and outcomes.

Give us your projects

We know that sometimes you need to delegate your projects in order to focus your energies on other initiatives. The IdSurvey team will support you every step of the way. You can leave the entire management of the market research project to us or you can ask for suggestions or tailored solutions.

  • Support
    Our team of experts will ensure the success of your projects. We will support you every step of the way by guiding you throughout the development, programming and configuration of the most complex surveys.
  • Training
    Our team of experts will train your team of researchers, supervisors and interviewers in order to meet the requirements of your company.
  • Counseling
    Do you need experts to manage complex projects or to teach you the best practices? Our team will help you to get over any difficulty and to obtain better results.
  • Customization and integration
    Our experts will help you to put your needs into practice by developing customizations, new features or integrations with external softwares, guaranteeing full operability.
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Request further information

Our team will help you to customize IdSurvey for your project or for your entire business.
Find out more.

Dicono di noi.

"Quando abbiamo iniziato a lavorare con IdSurvey siamo rimasti sorpresi dall’interfaccia pulita e la facilità d’uso. IdSurvey non manca di funzionalità. IdSurvey ci permette una solida gestione del campione, requisito essenziale per condurre studi a livello nazionale. Creare i questionari non è mai stato così facile."


Docking Institute of Public Affairs

"Nel team di IdSurvey abbiamo trovato il partner perfetto per noi. IdSurvey è il software che copre perfettamente le necessità della nostra azienda, dallo scripting alla raccolta dati. Ci piace poter scegliere tra una varietà di licenze a costo scalabile che si adattano ad ogni tipo di attività, dalla più piccola alla più grande."


Mednet

"Il software è molto flessibile e permette di implementare passaggi anche marcatamente complicati e con condizionamenti particolari, nonostante mantenga una notevole semplicità d'utilizzo. La gestione di campagne miste (CATI/CAWI) è semplice e perfettamente integrata."


Key Stone

"Il sistema è innovativo, flessibile e user friendly. I tool presenti consentono di gestire con efficacia le attività e monitorare i diversi parametri di andamento della stessa, permettendoci quindi di mantenere alti gli standard di qualità e rispondere alle esigenze dei nostri clienti."


Datacontact

Knowledge base

Accedi alla knowledge base per conoscere le soluzioni e le strategie per la configurazione e costruzione dei questionari.

Guida e documentazione

IdSurvey dispone di una guida integrata per ogni singola funzione del software, così puoi facilmente scoprire tutte le funzioni.

Help Desk support 24/7

Grazie alla tua area ticket potrai richiedere assistenza 7g su 7, 24h/24. Uno dei nostri esperti ti risponderà in brevissimo tempo.