Insurance survey

The most advanced software for feedback and insurance survey

Whether you need to monitor insurance agents and employee satisfaction or collect customer feedback, IdSurvey offers the ideal set of tools to conduct all types of surveys in the insurance industry.
The term insurance company survey refers to multiple types of surveys that your company can use to gather valuable feedback allowing you to develop the best strategies for your organization.

IdSurvey allows you to collect interviews via phone, web, and face-to-face, so your insurance survey can reach customers with the methodologies best suited to each survey project.

McNair unlimited research

Insurance survey to improve every aspect of your insurance company

Agent evaluation and employee satisfaction

Monitor and evaluate the effectiveness of your agents' network, discover their difficulties and measure their satisfaction. Collect data, analyze it, and discover strategies to improve your insurance company.

Insurance customer survey

Gather valuable feedback from your customers, find out their needs and shape your offer based on their real requirements so as to increase the chances of finalizing the contract.

Insurance customer experience

Stay connected with your customers by engaging them in valuable insurance surveys improving retention, lowering churn rates and creating new opportunities.

Proactive response to customer dissatisfaction

Customers have many insurance companies to choose from. Insurance surveys allow you to identify points of dissatisfaction allowing you to take action before it negatively affects your company.

Choose how to do your insurance survey.

With IdSurvey you can choose how to conduct your surveys from three different modes:

CATI Software

Telephone interviews.

CAWI Software

Online surveys.

CAPI Software

Face-to-face surveys.

Discover IdSurvey

The most powerful survey software, loved by professionals.

Simple, clear, updated in real time: design and share your reports and survey dashboards in a few clicks.

IdSurvey, the survey insurance software with endless applications

Agents evaluation

Employee satisfaction

Customer feedback

Customer Experience

Transactional surveys

Claims resolution satisfaction

Risk assessment surveys

New customer acquisition

Capterra Reviews 4,8/5
Recensioni IdSurvey - Capterra
Recensioni IdSurvey - Capterra
Recensioni IdSurvey - Capterra
Recensioni IdSurvey - Capterra
Recensioni IdSurvey - Capterra


Amazing feedback from our customers around the world.

IdSurvey, one software for endless possibilities

IdSurvey offers an extensive set of professional tools for creating, distributing, reviewing, and analyzing all types of surveys. Thanks to the seamless integration of tools and straightforward interface, creating insurance survey is easy even for inexperienced users.

Phone, web, and face-to-face

Reach out to your customers using any channel. Collect interviews via phone, send an email with a link to the questionnaire, or post it on your company's social pages.

Simple, clear, updated in real time: design and share your reports and survey dashboards in a few clicks.

Always perfect, real-time reports

Analyze results with automatic reports updated in real time. Create, customize and share reports with the most advanced and user-friendly tool on the market.

Customize your surveys with your brand's style

Choose one of the proposed themes, upload your logo and customize every graphic aspect of the questionnaire according to the colors and style of your insurance company.

The perfect look for any brand.
b2b survey questionnaire

A team of experts always on hand

IdSurvey's support team is always ready to assist you and find solutions even for specific needs of your project. Upon request it can computerize questionnaires and develop customizations.

Turbocharge sales.

IdSurvey is the ideal solution to improve your insurance company and increase sales with extremely low costs.

Flexible licensing and scalable costs

IdSurvey is offered with scalable licenses based on the number of complete interviews or the number of telephone agents, without fixed costs. This allows us to formulate the most suitable offering for your needs with minimal investment.

You only pay for what you use.

Increase your business' sales

Insurance surveys allow you to obtain information at every stage of contact with customers. The information you gather show the reasons for customer churn or conversion, showing you areas to work on to increase your company's sales.

Diacover IdSurvey

The most powerful survey software, loved by professionals.

Knowledge base

Enter the knowledge base to discover all the solutions and strategies for setting up and designing questionnaires.

Guide and papers

IdSurvey has an online guide for all features of the software so you can easily discover all tools.

Help Desk support

Using your ticket area you can request technical assistance. One of our experts will answer you back shortly.