Enterprise survey
Welcome to the era of perfect experience management with IdSurvey software for Enterprises
Manage the experience of your enterprise's customers and employees 360 degrees
Collect the feedback
Collect enterprise survey data online, offline, and via phone, identify key drivers that affect user experience, and improve the experience of your customers and employees by building loyalty over time.
Retain customers
Customer retention is the key to a successful long-term business. IdSurvey helps you keep customers satisfied and loyal through listening and analyzing their opinions.
Listen to employees
Employee work experience is the key factor for business success. With IdSurvey, you can create successful work experiences that retain and attract talented employees.
Product experience
Improve your company's services and products through evidence-based analysis. Make informed decisions and create solutions that meet customer needs and build customer loyalty.
Brand experience
Assess your company's brand perception through entreprise surveys. Use the results to improve marketing strategies and brand perception.
The flexible solution for entreprise surveys and feedback collection.
CATI Software
Telephone interviews.
CAWI Software
Online surveys.
CAPI Software
Face-to-face surveys.
How our enterprise survey software can boost your business
Customer experience
Employee satisfaction
Product and service satisfaction
Brand monitoring
Survey statistics
Opinion polls
Advertising tests
Predict opportunities
Identify strengths and weaknesses
Feedback collection and NPS
Product launch
Market analysis
Testimonials
Comprehensive enterprise survey tools including on premises
Companies with high privacy requirements often prefer to maintain systems behind their firewalls. IdSurvey offers the option of hosting the entire system either in the cloud or on servers in the corporate infrastructure.
Multi-mode data collection
IdSurvey gives you the ability to choose the method best suited for your project, collecting data from a variety of sources: web, phone, or face-to-face. Take advantage of the powerful tools to adapt and manage every detail of data collection.
Analyze and share
With IdSurvey, you can create, customize and share reportsof your results. Data processing is in real-time, ensuring that your reports are always ready and up-to-date.
OnCloud or OnPremises
You can opt to use the OnCloud infrastructure to ensure security and high efficiency or, if you have restrictive privacy policies, install the entire platform in your company's servers with OnPremises setup.
Easy to use, no code
IdSurvey allows you to create entreprise survey easily and quickly, without programming. You can edit or add text, choose question types, and set complex rules with just a few clicks, all in real time.
Customizations
The IdSurvey team is always available to meet your organization's needs. We can help you by developing new dedicated features and support your IT department in integrating IdSurvey with existing software in your business.
Trained support
A team of experts will always be there for you. They will provide training on the software, guide you in configuring and developing complex surveys, and they will always be available for day-to-day support.
Knowledge base
Enter the knowledge base to discover all the solutions and strategies for setting up and designing questionnaires.
Guide and papers
IdSurvey has an online guide for all features of the software so you can easily discover all tools.
Help Desk support
Using your ticket area you can request technical assistance. One of our experts will answer you back shortly.