Support and services
Professional support at your fingertips
IdSurvey support team is ready to help you – all day, every day. When you purchase IdSurvey, you get a team of professionals who can train you in using the survey software and guide you in designing and programming complex surveys.
Maximize your investment with the support of pro experts
Our high-value services guarantee a successful setup of IdSurvey for a quick return on your investment. Our advisors will guide you through survey setup, project management, integrations and specific requirements.
The most powerful survey software, loved by professionals.
Hosting - OnCloud
IdSurvey OnCloud infrastructure offers high efficiency and security with its advanced system of load balancing.
Housing - OnPremises
If your organization has specific requirements or if you need to autonomously manage servers, choose between Dedicated Cloud and OnPremises.
The assistance is always fast, clear and coherent to customer’s problems. In our opinion it’s one of the company strong point also considering tight schedule and remarkable time flexibility.
The personnel is really helpful and support is guaranteed: even in really stressful moments they were ready to help and clarify any doubts.
We found in IdSurvey team the perfect partner for us. People from IdSurvey team have always been receptive, professional and very fast in solving any problems we had.
Same opinion on personnel reliability, assistance e and support provided from remote too that confirms a judgement of absolute precision and reliability regarding consulting service.