Business surveys.
The most appreciated survey software for small, medium and large size companies
IdSurvey helps your company to:
Improve the experience of your clients
Take care of your clients in all respects. Monitor and improve every interaction, each and every focal point of your business and optimize the experience of your clients by foreseeing which actions to take in order to maximize the profits.
Improve the employees experience
Listen to your employees and create a positive work experience. Improve their skills and their performance, decreasing the turnover. The feedback coming from your employees will provide you with key information in order to manage your own strategy and maximize productivity.
Increase the quality and value of your brand
Understand the market, your clients and competitors. Increase the value of your brand by verifying the improvement, the advertising and identifying the key points of your brand. With IdSurvey every member of the team has powerful and easy-to-use tools available to make your brand grow.
Predict the market trend
With IdSurvey you can collect all the relevant information to create a successful launch for your products. Put your clients at the center of any decision: from the concept test to the usage experience, from positioning to market strategy, creating an efficient road map based on concrete data.
A survey platform for any business need
With the business research software by IdSurvey you can drive online, by phone and offline surveys, for the most diverse purposes:
- Work from home survey questions.
- Employee feedback.
- Employee engagement.
- VoC – Voice of the Customer.
- Employer Branding.
- HR Analytics.
- Customer satisfaction.
- Post seminars or events questionnaires.
- Post training questionnaires.
- Questionnaires on ex-employees
- Products and services satisfaction surveys.
- B2b marketing surveys.
- Brand positioning surveys.
- Business development investigations.
- Surveys to test the effectiveness of advertising campaigns.
Choose the survey methodology that better fits with your business research.
CATI Software
Telephone interviews.
CAWI Software
Online surveys.
CAPI Software
Face-to-face surveys.
Mixed mode
The business survey software by IdSurvey enables to distribute the questionnaire in Mixed-mode thanks to the perfect integration between CATI, CAWI, and CAPI methodology. You can quickly reach your target market: distribute the survey to your agents or online, sending the link via email or sms or publishing it on a website or social media.
Testimonials
Create high quality surveys with no limits
Use the power of IdSurvey business survey software and collect data with no limits. With IdSurvey you have more than 50 types of questions available and many answer options to combine. Use logic, filters, display conditions, quotas, sms and email to collect high quality data.
Cost efficient
IdSurvey offers flexible licenses that suit the requirements of large companies, but also the needs of small and medium-sized enterprises. There are no hidden costs: you only pay for the licenses that you decide to purchase, according to the size of your business and with no start-up costs.
Customize your questionnaire
Customize the design with the layout of your brand. You can choose the template that you prefer, pick the colors and change the preferences. With Smart Display the interview will be perfectly displayed in any device.
Advanced tools
Create unique surveys in a quick and easy way.
INTUITIVE INTERFACE
50 + TYPES OF QUESTIONS
LOGIC AND BRANCHING
WYSIWYG EDITOR AND DRAG & DROP
EMAIL SENDER
RESPONSIVE INTERFACE
TRUE SURVEY TEST MODE
REAL TIME RESULTS
SMS SENDER
PRINT QUESTIONNAIRE
CUSTOMIZABLE TEMPLATES
FREE ONCLOUD
OFFLINE FACE TO FACE SURVEYS
MIXED MODE SURVEY
QUOTAS MANAGEMENT
CONTACT VARIABLES
XLS, CSV, SPSS, SSS DATA EXPORT
MULTIPANEL LINKS MANAGEMENT
LOOP EVERYTHING
MULTILANGUAGE MANAGEMENT
REPORTS
DASHBOARDS
CHARTS AND TABLES
SHARE RESULTS
Ask for further information
Would you like to know more about our survey software? Please, fill out the contact form: we will answer you shortly. Our team will help you to customize IdSurvey for your project, according to your business needs.
Skilled support team by your side
Knowledge base
Enter the knowledge base to discover all the solutions and strategies for setting up and designing questionnaires.
Guide and papers
IdSurvey has an online guide for all features of the software so you can easily discover all tools.
Help Desk support 24/7
Using your ticket area you can request technical assistance. One of our experts will answer you back shortly.
Are you new to the Survey business?
Methodologies compared: advantages and disadvantages of data collection via telephone, web and on field. (CATI, CAWI and CAPI)
CATI
CATI methodology (Computer Assisted Telephone Interview) improved telephone interviewing process. In fact, a software automatically support and lead the interviewer during data collection. Thus, they see questions on the screen followed by possible answers. For this reason, it has several advantages:- high quality of collected data: you avoid any interviewer misinterpretation or incorrect question administering;
- time reduction: automatic callback managed by the system. The interviewer can also directly insert the data with no use of paper;
- more accuracy: being completely automated, there’s no room for mistakes or unclear compiling;
- complete control on interviews progress: you can check in real time completed, incomplete and dropped interviews.
CAWI
Web revolution has been crucial to market research evolution. This is particularly true for CAWI methodology (Computer Assisted Web Interviewing). Back in the days, with CAWI you could reach just around 20% of the population. So it was used just for limited purposes. Today, you reach wide and generic population (an entire country, a multinational corporation…). A link is sent to the respondents via email. They just follow the link to complete the questionnaire. Main characteristics of CAWI method are:- 1. the software autonomously send the emails and takes care of their following classification. Finished questionnaires are marked as complete.
- 2. the respondent is invited via email and clicks on the link to answer the questionnaire. Obviously you need to have all email addresses of your respondents to carry on a CAWI survey.
