Government surveys
The most appreciated software for government and public sector surveys
Choose the survey methodology that better fits with your public research
Improve the quality of your services
Improve the value and the quality of your services by verifying and listening to the opinion of the ones who benefit from them. The feedback collected will provide you with valuable information that will guide you towards the right decisions and the best strategies to improve the quality of your services.
Improve customer satisfaction
Improve every interaction, each single focal point with your organization and optimize the experience of the ones who benefit from your services. Plan the best strategy to improve quality and satisfaction.
Improve employees satisfaction
Listen to your employees and create a positive work experience. Listening to the staff of your organization will help you to improve quality and performance. The feedback collected will provide you with valuable information to maximize your productivity.
Create services that are actually useful
Collect valuable information to decide, design and create high quality services. Put the actual needs and expectations of citizens, constituents and employees at the center of your decisions. You will be able to optimize the budget by planning only the projects that are necessary.
A platform for any type of public survey
With IdSurvey you can carry out public surveys online, by phone and offline, for the most diverse purposes:
- Demographic researches.
- Government survey.
- Health survey.
- Political polls.
- Presidential polls.
- Opinion polls.
- Statistical surveys.
- Analysis of services to the citizen.
- Geolocated services.
- Patient satisfaction.
- Medical statistics.
- Tourism and leisure.
- Social research.
- Public services satisfaction.
Choose the survey methodology that better fits with your public research
CATI Software
Telephone interviews.
CAWI Software
Online surveys.
CAPI Software
Face-to-face surveys.
Mixed mode
The survey platform for demographic and government surveys by IdSurvey enables to distribute the questionnaire in Mixed-mode thanks to the perfect integration between CATI, CAWI, and CAPI methodology. You can quickly reach your target market: distribute the survey to your agents or online, sending the link via email or sms or publishing it on a website or social media.
Testimonials
A powerful, easy and intuitive tool
Easy and intuitive
The questionnaire design interface is displayed as the actual interview, so that it will be extremely easy to manage. You can add any kind of question, texts, pictures, videos and complex rules in just a few clicks, without having to write any code line.
Professional
IdSurvey advanced tools combine the simplicity of the interface with advanced and high quality professional features. Design and manage any kind of complex survey with no need to know any programming language.
Data security
The OnCloud IdSurvey infrastructure offers you high quality efficiency and service stability. The security systems such as anti-DDoS and the ISO/IEC 27001 e SOC 1 TYPE II E SOC 2 TYPE II certifications ensure an excellent safety organization.
Give us your public research projects
Support
Our team of experts will ensure the success of your projects. We will support you every step of the way by guiding you in the programming and configuration of the most complex market research surveys.
Training
Our team of experts will train your team of researchers, supervisors and interviewers in order to meet the requirements of your company.
Counseling
Our team will help you to get over any difficulty and to obtain better results.
Customization and integration
Our experts will help you by developing customizations, new features or integrations with external softwares and guaranteeing full operability.
Ask for further information
Would you like to know more about our survey software? Please, fill out the contact form: we will answer you shortly. Our team will help you to customize IdSurvey for your project, according to your business needs.
Knowledge base
Enter the knowledge base to discover all the solutions and strategies for setting up and designing questionnaires.
Guide and papers
IdSurvey has an online guide for all features of the software so you can easily discover all tools.
Help Desk support
Using your ticket area you can request technical assistance. One of our experts will answer you back shortly.