What is Brand Reputation? Brand Reputation can be defined as the collection of perceptions, opinions, and emotions that consumers associate with a company or brand.

CAWI is the acronym for Computer Assisted Web Interviewing. A Web survey is part of a methodology based on a questionnaire provided to the respondent with

CATI is the acronym of Computer Assisted Telephone Interview. It is a research methodology that allows to conduct phone surveys where an interviewer administers a

CAPI stands for Computer Assisted Personal Interviewing. CAPI methodology is an interviewing technique where the respondent or the interviewer uses a computer or a mobile

IdSurvey ti aiuta a gestire i casi in cui allo stesso partecipante al sondaggio sono associati più numeri di telefono. Scopri come.

IdSurvey helps you company to manage those respondentves who ha multiple phone numbers associated, avoiding multiple answer submission. Find out more.

A predictive dialing software is an automated outbound dialing system often used in combination with CATI survey software. Discover more about what is a predictive dialer and how it works.

Multilingual surveys can improve your data collection when you work with international markets. Discover how to design surveys in other languages and how to manage the different translations.

The sample size is critical to ensure that statistically valid data are collected. Here is a step-by-step guide about how to find the sample size with the right formula and tools.

Turn your customers’ feedback into business opportunities. How many happy and loyal customers do you have? Do you know that almost 90% of unhappy customers