A predictive dialing software is an automated outbound dialing system often used in combination with CATI survey software. Discover more about what is a predictive dialer and how it works.
Multilingual surveys can improve your data collection when you work with international markets. Discover how to design surveys in other languages and how to manage the different translations.
The sample size is critical to ensure that statistically valid data are collected. Here is a step-by-step guide about how to find the sample size with the right formula and tools.
Turn your customers’ feedback into business opportunities.How many happy and loyal customers do you have? Do you know that almost 90% of unhappy customers will never buy your products again?For this reason, satisfaction surveys have to be part of your business process...
Choosing the right online survey tools to work from home. We talk about remote working when we refer to work that can be done anywhere simply by using an internet connection with no need to be in a classic work environment. Instead of going to the office and work from...
Telephone interviews made easy with straightforward CATI survey methodology Many leading businesses rely on computer-assisted telephone interviewing, or CATI survey methodology, to gather valuable data that can help them get to build their brands. Universities and...
How to conduct an online survey with success using these pro tips With so many survey tools on the market, it may seem like anyone can conduct an online survey. However, to get optimal results from your efforts, you should follow some of the best practices that...
Tips for selecting the best CAPI survey software for face-to-face interviews If you are conducting a research project, one of the first things you need to determine is the survey methodology you need to use in order to achieve your results. There are three main types...
Online survey tools can facilitate your next research project When you need to conduct a research survey, you have many different methods to choose from. However, there are several benefits to online survey tools. Here are three of the top advantages to choosing this...
Ways to manage survey results analysis after you gather answers to your questionnaire Creating, drafting, and administering your questionnaire is a huge job, but the work doesn’t stop there. Once you gather the answers from your survey respondents, you need a way to...