Professional support at your fingertips.
IdSurvey support team is ready to help you – all day, every day. When you purchase IdSurvey, you get a team of professionals who can train you in using the survey software and guide you in designing and programming complex surveys.
The CATI, CAWI, CAPI survey software support team is highly qualified and can lead you through designing even the most complex questionnaires.
Training and getting started
Choose between standard and advanced training. In just a few hours, your team will be able to unveil all of IdSurvey vast potential.
Help Desk support 24/7
Using your ticket area, you can request assistance 24 hours a day, seven days a week. One of our experts will promptly answer you back.
Enter the knowledge base to discover all the solutions and strategies for setting up and designing questionnaires.
Guide and papers
IdSurvey has an online guide for all the software’s features, so you can easily discover all the available tools.
Advanced support and customizations
Do you have to design a complex survey? Request customizations or advanced support.