Data collection software.

Multiple data collection methods to reach any type of target.

Each quantitative or qualitative data collection method can reach a different target. As a result, selecting the best data collection process for each survey is crucial. Similarly, it’s also important to own a survey software that can cover them all. For example, IdSurvey allows you to design telephone, web, personal surveys maximizing answers quality.

Research today requires faster and flexible surveys to get a good insight of your customers satisfaction. So you surely need a professional platform to guarantee high quality results to your team and clients.

IdSurvey

One survey tool, no compromise.

Fast and easy set-up

You can quickly design your survey with IdSurvey simple and intuitive interface. Create your survey in a few minutes and administer it with a wide variety of channels in a couple of clicks. Moreover, you can easily program even the most complex survey thanks to IdSurvey powerful engine.

Collection process

Reach every type of audience using any channel: telephone, web, offline or mixed mode. With IdSurvey you can cover all fields of study. Also, you can use multiple market research methods to collect a lot of data and increase the quality of your results.

Endless possibilities

Create different access levels in the same administration platform to let your whole team work on IdSurvey. Also, share realtime statistics with your customers to evaluate outcomes. Everyone can be updated simply accessing the survey progress statistics or checking the online reports.

Web

Web interviewing data collection tool.

Use web data collection forms to reach a large audience with minimum investment. Customize the look with ready to use templates compatible with all mobile devices. Then add colors, logo and buttons to adapt the template to each project. Also, if you want more, you can further customize your survey with CSS.
By using integrated data collection tools as Email and SMS Sender you can make process of gathering easy. Because of that, you can quickly get back the results to your customer. Moreover, you can check campaign statistics for full control in every step of your project.

With web data collection you can:

  • Improve your questionnaire with videos, pictures, audios or links
  • Receive photo and documents from the respondent
  • Reach respondents via email, sms, social or website and collect feedback at low cost
  • Integrate third party panel with entry and redirect links 
Web data collection tool
Telephone tool

Telephone

Data collection with CATI.

Maximize your survey quality with telephone data collection. Reach a varied audience and complete your quotas to be sure that your sample is representing. Also, monitor your phone agents and maximize their performances with Click to Dial, Auto-Dial and Predictive Dialing. Moreover, you can work with IdTalk dialer to have a seamless integration between your calls and your survey.
You can manage outbound and inbound calls. Also, call back rules and manage appointments can be set. Besides, you can send an email during the call to let the respondents complete the interview via web. What is more, you can send an informative email to give them more information on the survey.

With CATI data collection you can:

  • Maximize quality of data collection with your phone agents
  • Reach a great and mixed audience via telephone
  • Manage survey quotas to improve interviewers work
  • Check interviewers activity, redemption and interview timing to improve your call center performances.

Telephone

Data collection with CATI.

Maximize your survey quality with telephone data collection. Reach a varied audience and complete your quotas to be sure that your sample is representing. Also, monitor your phone agents and maximize their performances with Click to Dial, Auto-Dial and Predictive Dialing. Moreover, you can work with IdTalk dialer to have a seamless integration between your calls and your survey.
You can manage outbound and inbound calls. Also, call back rules and manage appointments can be set. Besides, you can send an email during the call to let the respondents complete the interview via web. What is more, you can send an informative email to give them more information on the survey.

With CATI data collection you can:

  • Maximize quality of data collection with your phone agents
  • Reach a great and mixed audience via telephone
  • Manage survey quotas to improve interviewers work
  • Check interviewers activity, redemption and interview timing to improve your call center performances.
Telephone data collection tool

Offline face to face interview

All IdSurvey power in an app.

Enjoy all benefits of IdSurvey CAPI app for offline interviewing. IdSurvey mobile data collection app is available for Android, iOS and Windows PC. Also, it doesn’t require an internet connection for the data entry. So your agents can synchronize their mobile devices whenever they want.
The layout adapts to the screen of the device. Moreover, smart display optimizes matrix on small screens. You can interview anyone: mall customers, company employees or the operator can directly go to the respondent. With its photo and GPS location features IdSurvey CAPI can also be used for Mystery Shopping.

With offline data collection you can:

  • Collect offline interviews in rural zones or offline areas
  • Collect feedback and answers directly on field
  • Develop your mystery shopping activities
  • Use photo and GPS location questions for quality control.
Face to face data collection tool
survey results

One data collection software for all methods

Are you ready to start collecting huge data quantitative? If you’re searching for an efficient survey software, then schedule a demo of IdSurvey.

 

IdSurvey is a data collection tool for telephone, web, offline and mixed-mode surveys. Choose IdSurvey to boost your activities with real time results dashboard and survey reports. Also, our team is always ready to answer your questions on data collection. Schedule your demo today!

Discover IdSurvey

The most powerful survey software, loved by professionals.