Data collection software.

Multiple methodologies to reach any type of target.

Every data collection methodology is able to reach a different target. That’s the reason why selecting the best methodology for each survey is crucial. IdSurvey gives you the possibility to design telephone, web, face-to-face and mixed-mode surveys maximizing answers amount and quality.
Using the most advanced data collection software you can switch methodology for ongoing interviews too.

IdSurvey

Data collection tool, no compromise.

Quick and easy set-up

You can quickly design and set your survey with IdSurvey and its simple and intuitive interface.

Reach the perfect target

Engage and reach every type of audience using any data collection methodology, even the Mixed-Mode.

One system, endless possibilities

Create different access levels to let your team work on IdSurvey and share real-time statistics with your customers.

Web

Self Web interviewing data collection tool.

Use web data collection methodology to quickly reach a large audience with minimum investment. Customize the look of your questionnaire with ready to use templates compatible with smartphones and tablets. Take advantage of the photo and file upload question to collect quality data that only web methodology can give you.
Using powerful integrated data collection tool as Email Sender and SMS Sender you can invite thousands of respondents in no time.

With web data collection you can:

  • Improve your questionnaire with multimedia
  • Get photo and documents from the respondent
  • Automatically interview and collect feedback at low cost
  • Use all IdSurvey powerful features to control questionnaire logic and routing
Web data collection tool
Telephone data collection tool

Telephone

Data collection with CATI methodology.

Maximize your survey quality with telephone data collection. Reach a varied audience and automatically complete your sample quotas. Monitor the phone agents productive process and maximize their performances with Click to Dial, Auto-Dialer and Predictive Dialing. Manage outbound and inbound calls, set call back rules and manage appointments. You can also send an email invitation during the call to let the respondents autonomously complete the interview via web.

With CATI data collection you can:

  • Maximize quality of data collection
  • Reach a great and mixed audience
  • Manage survey quotas to improve interviewers productivity
  • Check interviewers activity, redemption and interview timing to improve your call center performances.

Telephone

Data collection with CATI methodology.

Maximize your survey quality with telephone data collection. Reach a varied audience and automatically complete your sample quotas. Monitor the phone agents productive process and maximize their performances with Click to Dial, Auto-Dialer and Predictive Dialing. Manage outbound and inbound calls, set call back rules and manage appointments. You can also send an email invitation during the call to let the respondents autonomously complete the interview via web.

With CATI data collection you can:

  • Maximize quality of data collection
  • Reach a great and mixed audience
  • Manage survey quotas to improve interviewers productivity
  • Check interviewers activity, redemption and interview timing to improve your call center performances.
Telephone data collection tool

Offline face-to-face interview

All IdSurvey power in an app.

Enjoy all benefits of IdSurvey CAPI app for face-to-face interviewing. IdSurvey CAPI is available for Android, iOS and Windows PC and doesn’t require an internet connection. Data collection can be done in rural zones or in any offline area. Operators can collect data offline and synchronize all completed interviews later on. You can interview anyone: mall customers, company employees or the operator can directly go to the respondent. IdSurvey CAPI is so flexible that can also be used for Mystery Shopping with its photo and GPS location features.

With offline data collection you can:

  • Collect offline interviews in rural zones or offline areas
  • Collect feedback and answers directly on field
  • Mystery shopping activities
  • se photo and GPS location questions for quality control.
Face to face data collection tool

One data collection software for all methodologies

Get to know the data collection tool for telephone, web, face-to-face and advantageous mixed-mode surveys.

Web

Face to face

Telephone