Data collection software.

Multiple methodologies to reach any type of target.

Each data collection method is able to reach a different target. That’s the reason why selecting the best one for each survey is crucial. IdSurvey allows you to design telephone, web, face-to-face surveys maximizing answers quality.

Research today requires faster and flexible surveys to get a good insight of the opinions of the customers. If you are a business firm or a market research agency, you need to rely on a professional data collection software.

IdSurvey

Data collection tool, no compromise.

Fast and easy set-up

You can quickly design your survey with IdSurvey simple and intuitive interface. Create your survey in a few minutes and administer it with your preferred method in a couple of clicks. So you can easily program even the most complex survey thanks to IdSurvey powerful engine.

Reach the perfect target

Reach every type of audience using any channel: telephone, web, offline or mixed mode. Your research activity has no limits. So you can use multiple methods to increase the quality of your data and reach everyone, everywhere.

One system, endless possibilities

Create different access levels in the same administration platform to let your team work on IdSurvey. Also, share real-time statistics with your customers. So everyone can be updated simply accessing the survey progress statistics.

Web

Web interviewing data collection tool.

Use web data collection forms to reach a large audience with minimum investment. Customize the look with ready to use templates compatible with mobile devices. Also if you want more, you can further customize your survey with CSS.
By using integrated data collection tools as Email and SMS Sender you can invite thousands of respondents in no time. Because of that, you can quickly get back the results to your customer. In addition, you can also check the statistics of your campaigns for full control in every step of your project.

With web data collection you can:

  • Improve your questionnaire with videos, pictures, audios or links
  • Get photo and documents from the respondent
  • Reach respondents via email, sms, social or website and collect feedback at low cost
  • Use all IdSurvey powerful features to control questionnaire logic and routing
Web data collection tool
Telephone data collection tool

Telephone

Data collection with CATI methodology.

Maximize your survey quality with telephone data collection. Reach a varied audience and complete your quotas to be sure that your sample is representing. Also, monitor your phone agents and maximize their performances with Click to Dial, Auto-Dial and Predictive Dialing. Moreover, you can work with IdTalk dialer to have a seamless integration between your calls and your survey.
Manage outbound and inbound calls. Also, set call back rules and manage appointments. In addition, you can send an email during the call to let the respondents complete the interview via web. What is more, you can send an informative email to give them more information on the survey.

With CATI data collection you can:

  • Maximize quality of data collection with your phone agents
  • Reach a great and mixed audience via telephone
  • Manage survey quotas to improve interviewers productivity
  • Check interviewers activity, redemption and interview timing to improve your call center performances.

Telephone

Data collection with CATI methodology.

Maximize your survey quality with telephone data collection. Reach a varied audience and complete your quotas to be sure that your sample is representing. Also, monitor your phone agents and maximize their performances with Click to Dial, Auto-Dial and Predictive Dialing. Moreover, you can work with IdTalk dialer to have a seamless integration between your calls and your survey.
Manage outbound and inbound calls. Also, set call back rules and manage appointments. In addition, you can send an email during the call to let the respondents complete the interview via web. What is more, you can send an informative email to give them more information on the survey.

With CATI data collection you can:

  • Maximize quality of data collection with your phone agents
  • Reach a great and mixed audience via telephone
  • Manage survey quotas to improve interviewers productivity
  • Check interviewers activity, redemption and interview timing to improve your call center performances.
Telephone data collection tool

Offline face-to-face interview

All IdSurvey power in an app.

Enjoy all benefits of IdSurvey CAPI app for offline interviewing. IdSurvey CAPI mobile data collection app is available for Android, iOS and Windows PC. Also, it doesn’t require an internet connection for the data entry. That means that data collection can be done in rural zones or in any area. So your agents can collect data offline and synchronize their mobile devices later on.
The layout adapts to the screen of the device. In addition, smart display optimizes matrix on small screens, splitting the matrix as separate questions. You can interview anyone: mall customers, company employees or the operator can directly go to the respondent. IdSurvey CAPI is so flexible that can also be used for Mystery Shopping with its photo and GPS location features.

With offline data collection you can:

  • Collect offline interviews in rural zones or offline areas
  • Collect feedback and answers directly on field
  • Develop your mystery shopping activities
  • Use photo and GPS location questions for quality control.
Face to face data collection tool

One data collection software for all methodologies

Are you ready to start collecting data? If you’re searching for an efficient survey software, then get to know IdSurvey. It’s a data collection tool for telephone, web, face-to-face and mixed-mode surveys that can boost your activities. For this reason, we’d really like to show you IdSurvey software in a free live demo. Our team is ready to answer all your questions on data collection. 

Web

Offline

Telephone