Data collection software

Survey data collection software

Data collection tool methodologies

All survey data collection methodologies under your control.

With IdSurvey you can collect data by choosing the most suitable survey distribution channels for your project. Each method includes sophisticated data collection tools that enable you to customize and to monitor all the aspects of the survey deployment. For example, you can set distribution rules, manage phone agents in multiple locations, and create email and SMS campaigns. And you can set quotas for data collection that are perfectly representative of your sample. Phone, web, and face-to-face are seamlessly integrated, making IdSurvey the ultimate data collection software for professional research.

Telephone data collection software

Phone survey at its finest.

Thanks to telephone software data collection you can collect highly reliable data and reach a heterogeneous target. IdSurvey provides powerful data collection tools for distribution with CATI survey. Manage small groups of interviewers or large call centers, even in multiple locations. The data collection software interface is clear and simple: agents can conduct interviews, manage call dispositions and appointments, and no training is required. You can maximize interviewer productivity with Predictive Dialing or work with the standard click-to-dial. Also, with the integrated Supervisor Dashboard you can check interviewer performance in real-time, and verify data quality with call listening, recordings, and screen monitoring.

Web-based data collection tool

The most efficient methodology, now even smarter.

Web survey data collection allows you to gather data quickly and cost-effectively. With IdSurvey data collection software you can manage every aspect of the CAWI survey distribution. Choose one of the templates and customize the questionnaire with your brand colors and logo. IdSurvey’s interviews are responsive and adapt perfectly to smartphone and tablet screens, so you don’t have to worry about creating multiple device versions. Publish the link for anonymous surveys, integrate external panels or use existing contacts lists. Create email and SMS campaigns in a snap, add reminders and let IdSurvey take care of the rest. And if you have quotas set, smart campaigns automatically send the link only to the contacts you need.

Face-to-face data collection software

In person interviews, also offline.

With CAPI methodology you can collect interviews on field, conduct a recruitment or carry out a mystery shopping survey. Interviewers can download the IdSurvey app for free on their devices. The data collection software interface is clear and essential: interviewers can start working even without any training. Data can be collected anywhere, also when there is no internet connection available and then synchronized at the end of the day. Moreover, you can control the quality of each interview thanks to data collection tools like GPS tracking, silent voice recording and questionnaire validation in the Quality control section of the software.

Discover IdSurvey data collection tool

The most powerful data collection software, loved by professionals.

IdSurvey is the survey software professionals love. Thanks to its advanced survey tools it’s easy to design even the most complex questionnaires. Schedule a free live demo with our team today.

Multi-mode software data collection

The best of each methodology, all at once.

With IdSurvey you can activate multiple survey distribution channels within the same project, according to your needs. No design adaptation required: phone, web, and offline can be activated with one click in the same project. You can set up any type of rule in the software for data collection to take advantage of the best of each methodology. For example, you can start an interview by phone and let the respondent complete it online by simply sending the link, or contact respondents by phone after they were recruited with the CAPI app in a shopping mall.

A data collection software with unparalleled performance and design

Centralized data collection software

Design your survey and manage your data all in one powerful and intuitive online platform.

Online or offline data collection

Collect your data online with web surveys or offline with the face-to-face app and reach your audience wherever they are.

Phone data collection in a snap

Use the integrated softphone and dialer and start making calls right away!

Integrated survey distribution

Take advantage of IdSurvey features and collect data by sending an email or sms invitation, using panels, social media, the offline app or integrated dialer.

Export data in multiple formats

The data collection tool allows you to export the data you collected in Excel, SPSS, CSV, Triple-S, txt or Access format.

Check the data quality

Set up data validation, rules and alerts to collect error-free data. Use the Quality Control section to validate or reject interviews.

Capterra Reviews 4,8/5

Testimonials

Amazing feedback from our customers around the world.

"Great CATI software and excellent customer service - they provide you with customized training and technical assistance to make sure your projects are successful. They offer a fast turnaround to questions and their support team is amazing."

"The most sophisticated software for opinion polls and market research. User friendly interface, no need for additional experts."

"We found in IdSurvey the perfect partner for us. IdSurvey is the software that completely covers our company's needs in terms of data collection. You can choose from a variety of licenses that suit any kind of business, from the smallest to the largest."

"The software combines an easy to use GUI with the possibility to write the questionnaire in code, this makes it fast and easy to create complex surveys. The software feels stable and the uptime on our hosted version has been 100% for us."

"I overcome the limitations I found in the tools I used before IdSurvey. Powerful and easy to use, with a very knowledgeable and flexible support team. The possibilities of use are almost limitless."

"The way IdSurvey handles issues is outstanding. It is very well documented and very fast. The staff is professional and helpful at all times."

"Powerful and easy to use software for collecting data and designing surveys. I love IdSurvey and I would recommend it to anyone doing surveys."

"When we first started using IdSurvey, we were amazed by the clean interface and ease of use of the system. IdSurvey provides us with robust sample management . Programing questionnaires has never been easier!"

Data collection software: FAQ

What is data collection software?

Data collection software is a type of tool designed to gather, organize, and store data from various sources. It ensures data accuracy and consistency. This software is commonly used in research, surveys, market analysis, and other data-intensive fields. The software enables users to create customized data collection forms, specify data fields, set validation rules, and define workflows for data submission and processing. Depending on the requirements, data collection software can also offer advanced features like data encryption, data quality checks, data export options, analysis and reporting capabilities.

What is the importance of software for data collection?

Data collection software is crucial in a business process as it enables precise collection, organization, and storage of data. This type of software simplifies data collection with features like telephone and online surveys and mobile apps, making it more efficient and convenient. By streamlining data collection and management, a software for data collection empowers organizations to make data-driven decisions, and maintain accurate information for analysis and reporting purposes.

What are the benefits of data collection?

Data collection offers several benefits for organizations and individuals in various industries:

It provides valuable insights into various aspects of operations, customer behavior, market trends, and more, enabling informed decision-making.
It facilitates the identification of patterns, correlations, and trends, which can uncover opportunities and drive innovation.
Data collection helps in monitoring and evaluating performance, measuring progress, and identifying areas for improvement.
It supports evidence-based research, enabling the development of new knowledge and solutions.
Data collection enables organizations to meet regulatory requirements, comply with industry standards, and maintain accurate records for auditing and accountability purposes.

How to use data collection tools?

Using data collection tools involves several key steps. The first step you have to make is defining your data collection goals and determining the type of data you require. Next, select an appropriate tool that suits your collection needs, such as telephone, offline or online surveys. Customize the tool by creating clear and concise questionnaires and using engaging questions for the respondent. Distribute the survey to your target audience through various channels, like email or dedicated platforms, for example panels. Finally, collect the data and analyze it to make well-informed decisions for your organization.

Knowledge base

Enter the knowledge base to discover all the solutions and strategies for setting up and designing questionnaires.

Guide and papers

IdSurvey has an online guide for all features of the software so you can easily discover all tools.

Help Desk support

Using your ticket area you can request technical assistance. One of our experts will answer you back shortly.

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