Data collection software.

Multiple methodologies to reach any type of target.

Every data collection methodology is able to reach a different target. That’s the reason why selecting the best methodology for each survey is crucial. IdSurvey gives you the possibility to design telephone, web, face-to-face and mixed-mode surveys maximizing answers amount and quality.

Research today requires faster and cost-effective surveys to get a good insight into the opinions of the customers. If you are a business organization or a market research agency, you need to rely on a professional data collection software.

IdSurvey

Data collection tool, no compromise.

Fast and easy set-up

You can quickly design and set your survey with IdSurvey simple and intuitive interface. Design your survey in a few minutes and administer it with your preferred methodology in a couple of clicks. So you can easily program even the most complex survey thanks to IdSurvey professional and powerful engine.

Reach the perfect target

Reach every type of audience using all data collection methodology: telephone, web, face-to-face or even the Mixed-Mode. Your research activity has no limits. So you can use multiple channels to increase the quality of your data and reach everyone, everywhere.

One system, endless possibilities

Create different access levels in the same administration platform to let your team work on IdSurvey. Also, share real-time statistics with your customers. So everyone can be updated in real time on your data collection simply accessing the survey progress statistics.

Web

Web interviewing data collection tool.

Use web data collection forms to quickly reach a large audience with minimum investment. Customize the look of your questionnaire with ready to use templates compatible with smartphones and tablets. Also if you want more, you can further customize the look of your survey with CSS.
By using integrated data collection tools as Email Sender and SMS Sender you can invite thousands of respondents in no time. Because of that you can quickly get back the results to your customer. You can also check the statistics of your campaigns for full control in every step of your project.

With web data collection you can:

  • Improve your questionnaire with multimedia
  • Get photo and documents from the respondent
  • Automatically interview and collect feedback at low cost
  • Use all IdSurvey powerful features to control questionnaire logic and routing
Web data collection tool
Telephone data collection tool

Telephone

Data collection with CATI methodology.

Maximize your survey quality with telephone data collection. Reach a varied audience and automatically complete your quotas to be sure that your sample is representing. Also, monitor the phone agents productivity and maximize their performances with Click to Dial, Auto-Dial and Predictive Dialing. Moreover, you can work with IdTalk dialer to have a seamless integration between your calls and your survey.
Manage outbound and inbound calls. And set call back rules and manage appointments. You can also send an email during the call to let the respondents complete the interview via web. What is more, you can send an informative email to give them more information on the survey they’re taking part into.

With CATI data collection you can:

  • Maximize quality of data collection
  • Reach a great and mixed audience
  • Manage survey quotas to improve interviewers productivity
  • Check interviewers activity, redemption and interview timing to improve your call center performances.

Telephone

Data collection with CATI methodology.

Maximize your survey quality with telephone data collection. Reach a varied audience and automatically complete your quotas to be sure that your sample is representing. Also, monitor the phone agents productivity and maximize their performances with Click to Dial, Auto-Dial and Predictive Dialing. Moreover, you can work with IdTalk dialer to have a seamless integration between your calls and your survey.
Manage outbound and inbound calls. And set call back rules and manage appointments. You can also send an email during the call to let the respondents complete the interview via web. What is more, you can send an informative email to give them more information on the survey they’re taking part into.

With CATI data collection you can:

  • Maximize quality of data collection
  • Reach a great and mixed audience
  • Manage survey quotas to improve interviewers productivity
  • Check interviewers activity, redemption and interview timing to improve your call center performances.
Telephone data collection tool

Offline face-to-face interview

All IdSurvey power in an app.

Enjoy all benefits of IdSurvey CAPI app for face-to-face interviewing. IdSurvey CAPI mobile data collection app is available for Android, iOS and Windows PC. Moreover, it doesn’t require an internet connection for the data entry. That means that data collection can be done in rural zones or in any offline area. Operators can collect data offline on their mobile devices and synchronize all completed interviews later on with the data collection tool.
The app layout automatically adapts to the screen of the device. In addition, smart display optimizes matrix on small screens, splitting the matrix as separate questions. You can interview anyone: mall customers, company employees or the operator can directly go to the respondent. IdSurvey CAPI is so flexible that can also be used for Mystery Shopping with its photo and GPS location features.

With offline data collection you can:

  • Collect offline interviews in rural zones or offline areas
  • Collect feedback and answers directly on field
  • Mystery shopping activities
  • se photo and GPS location questions for quality control.
Face to face data collection tool

One data collection software for all methodologies

Are you ready to start collecting data? If you’re searching for an efficient software for your research activities, get to know IdSurvey. It’s a data collection tool for telephone, web, face-to-face and advantageous mixed-mode surveys. For this reason, we’d really like to show you how you can use the survey software to reach your company goals.

Web

Face to face

Telephone