Aboca
Apoteca Natura

IdSurvey's solution to create surveys
automatically hooked to customers' data

Area

Healthcare

Metodologies

CAWI - CAPI

Market

Healthcare

What was the main issue you were looking for survey software for?

The search for survey software originated from the need to create surveys automatically hooked to customers’ data from our management systems, create verification questionnaires with asegnation of credits, create questionnaires with customized templates depending on the portal of origin.

How did IdSurvey solve your problem?

The IdSurvey development team created custom scripts to integrate into the platform that allowed us to use the surveys in accordance with our initial goals.

What results have you achieved thanks to the IdSurvey survey software?

Thanks to the introduction of IdSurvey in Aboca, we had the possibility to send rewards to the stores that filled out the survey. In addition, the report & dashboard tool built into the software gave us the ability to easily extract survey data, which was immediately available for processing by the BI department.
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