CAPI Software for face-to-face interviews.
CAPI survey software
In person interviews and surveys, wherever you are.
Sometimes Wi-Fi or data may not be available, even in this Internet era. The IdSurvey CAPI software for Computer Assisted Personal Interviewing, is the offline data collection software that runs in both conditions. Also, interviewers can synchronize their collected data whenever they have a connection. The CAPI survey app is available for iOS, Android, and Windows PC.
CAPI Software main features
The free offline survey application by IdSurvey is compatible with any Android and iOS mobile devices. So, the interviewer can quickly collect face to face interviews with a smartphone or a tablet thanks to the offline data collection CAPI software.
Download the free offline survey application for face to face interviews and mystery shopping, from your device store.
The most powerful survey software, loved by professionals.
Start working without any training.
IdSurvey CAPI app is simply designed in order to make smarter and easier in person surveys from the beginning, without any training needed for interviewers. This is exactly what the interviewers want to hear! A simple and clear interface guides the interviewer through the personal interview questions. Moreover, the app is a highly advanced version of the paper questionnaire that will save time for you and your agents.
Set a statistical sample for your survey.
You can set quotas to collect only interviews useful to your research company. Quotas can be based on pre-owned data or data collected during the interview. As a result, respondents that fit into a full quota will be excluded from the list at any synchronization.
Identified or anonymous
Interview specific or random respondents in your CAPI survey.
With CAPI research, you can assign a list of existing respondents to interviewers. So each interview will be linked to a specific respondent. You can also collect anonymous interviews or ask respondents to provide their data during the questionnaire. In this case, IdSurvey will generate a new contact in real-time for any new interview.
CAPI software in Mixed Mode
Mix CAPI survey with phone and web interviews in a single project.
By using Mixed Mode you can easily combine CAPI methodology to web surveys or telephone surveys. For instance, you can make in person interviews to those respondents that are unavailable by phone.
You can use face-to-face modules with prepaid packs. Prepaid interview packs are flexible and guarantee the best solution for your needs. Discount brackets for in person interviews ensure you get the best prices, even for a small purchase. The discount is calculated on the entire amount of interviews purchased in the last 12 months. And you only pay by the number of completions!
Capterra Reviews 4,8/5
Amazing feedback from our customers around the world.
"Great CATI software and excellent customer service - they provide you with customized training and technical assistance to make sure your projects are successful. They offer a fast turnaround to questions and their support team is amazing."
"The most sophisticated software for opinion polls and market research. User friendly interface, no need for additional experts."
"We found in IdSurvey the perfect partner for us. IdSurvey is the software that completely covers our company's needs in terms of data collection. You can choose from a variety of licenses that suit any kind of business, from the smallest to the largest."
"The software combines an easy to use GUI with the possibility to write the questionnaire in code, this makes it fast and easy to create complex surveys. The software feels stable and the uptime on our hosted version has been 100% for us."
"I overcome the limitations I found in the tools I used before IdSurvey. Powerful and easy to use, with a very knowledgeable and flexible support team. The possibilities of use are almost limitless."
"The way IdSurvey handles issues is outstanding. It is very well documented and very fast. The staff is professional and helpful at all times."
"Powerful and easy to use software for collecting data and designing surveys. I love IdSurvey and I would recommend it to anyone doing surveys."
"When we first started using IdSurvey, we were amazed by the clean interface and ease of use of the system. IdSurvey provides us with robust sample management . Programing questionnaires has never been easier!"
Methodologies compared: advantages and disadvantages of data collection via telephone, web and on field. (CATI, CAWI and CAPI)
CATICATI methodology (Computer Assisted Telephone Interview) improved telephone interviewing process. In fact, a software automatically support and lead the interviewer during data collection. Thus, they see questions on the screen followed by possible answers. For this reason, it has several advantages:
- high quality of collected data: you avoid any interviewer misinterpretation or incorrect question administering;
- time reduction: automatic callback managed by the system. The interviewer can also directly insert the data with no use of paper;
- more accuracy: being completely automated, there’s no room for mistakes or unclear compiling;
- complete control on interviews progress: you can check in real time completed, incomplete and dropped interviews.
CAWIWeb revolution has been crucial to market research evolution. This is particularly true for CAWI methodology (Computer Assisted Web Interviewing). Back in the days, with CAWI you could reach just around 20% of the population. So it was used just for limited purposes. Today, you reach wide and generic population (an entire country, a multinational corporation…). A link is sent to the respondents via email. They just follow the link to complete the questionnaire. Main characteristics of CAWI method are:
- 1. the software autonomously send the emails and takes care of their following classification. Finished questionnaires are marked as complete.
- 2. the respondent is invited via email and clicks on the link to answer the questionnaire. Obviously you need to have all email addresses of your respondents to carry on a CAWI survey.