CAPI software
Computer Assisted Personal Interviewing software.
Sometimes Wi-Fi or data may not be available, even in this Internet era. IdSurvey CAPI software collects data in the field in offline mode too. Interviewers can synchronize their collected data later, when they have an internet connection. The CAPI survey app is available for iOS, Android and Windows.
Offline survey tools
Free app for iOS and Android devices and Windows PC.
Free IdSurvey CAPI software is compatible with any Android and iOS devices, so interviewer can quickly and easily work with his or her own smartphone or tablet.
Responsive Interface
The interview layout automatically adapts to screen dimensions.
GPS tracking
The CAPI Survey Software saves interviewer location on any interview collected.
All IdSurvey power, even offline.
IdSurvey CAPI software works in offline mode, without an internet connection.
Smart display
Smart display optimizes matrix on small screens, displaying each row as a separate question.
Photos
Ask interviewers to take a photo or upload an existing image from the device's gallery.
Suspend the interview
The interviewer can suspend the interview and resume it later on.
Download the free app from your device store
CAPI Survey Software with Intuitive interface
Start working without any training.
IdSurvey CAPI app is designed to be simple from the start, without any training needed for interviewers. A simple and clear interface guides the interviewer through the questionnaire.
Quotas
Set a statistical sample for your survey.
You can set quotas to collect only interviews useful to complete your statistical sample. You can add or edit quotas also when the survey is underway. Quotas can be based on pre-owned data or on data collected during the interview. Respondents that fits into a full quota will be excluded from the list at any synchronization.
Quotas
Set a statistical sample for your survey.
You can set quotas to collect only interviews useful to complete your statistical sample. You can add or edit quotas also when the survey is underway. Quotas can be based on pre-owned data or on data collected during the interview. Respondents that fits into a full quota will be excluded from the list at any synchronization.
Identified or anonymous
Interview specific or random respondents.
With IdSurvey CAPI tool, you can assign all interviewers a list of existing respondents. Each interview will be linked to a specific respondent. You can also collect anonymous interviews or ask respondents to provide their personal data during the questionnaire. In this case, IdSurvey will generate a new contact for any new interview.
Mixed mode
Mix CAPI survey with phone and web interviews in a single project.
By using Mixed Mode you can easily combine CAPI interviews to CAWI or CATI methodologies. For example, you can interview by phone those respondents that the agent is unable in person.
Mixed mode
Mix CAPI survey with phone and web interviews in a single project.
By using Mixed Mode you can easily combine CAPI interviews to CAWI or CATI methodologies. For example, you can interview by phone those respondents that the agent is unable in person.
Testimonials
"When we first started using IdSurvey, we were amazed by the clean interface and ease of use of the system. IdSurvey provides us with robust sample management . Programing questionnaires has never been easier!"
Docking Institute of Public Affairs
"We found in IdSurvey the perfect partner for us. IdSurvey is the software that completely covers our company's needs in terms of data collection. You can choose from a variety of licenses that suit any kind of business, from the smallest to the largest."
Mednet Marketing Research Center
"The software combines an easy to use GUI with the possibility to write the questionnaire in code, this makes it fast and easy to create complex surveys. The software feels stable and the uptime on our hosted version has been 100% for us."
Enkatfabriken
"Great CATI software and excellent customer service - they provide you with customized training and technical assistance to make sure your projects are successful. They offer a fast turnaround to questions and their support team is amazing."
Public Health Institute
Knowledge base
Enter the knowledge base to discover all solutions and strategies to set up and design questionnaires.
Guide and papers
IdSurvey has an online guide for all features of the software so you can easily discover all tools.
Help Desk support 24/7
Using your ticket area you can request 7/7 and 24/24 assistance. One of our experts will answer you back shortly.
Are you new to the CAPI Survey business?
CAPI surveys: main fields of application
Let’s see now when choosing CAPI technique rather than other techniques is a winning move, if not the only move.
Surveys in shopping centers: you can reach an heterogeneous and wide target. You can interview respondents in an easy and rapid way;
Exit-poll: CAPI methodology is the most used for this specific type of survey. You can still reach an extended target and you don’t have to comply with restrictions based on age or education, for example;
High profile categories: when the target is an high profile professional figure (like MDs) completing the interview can be a difficult task because of their limited availability. This issue can be overcome when the interviewer schedules an appointment and goes to the respondent to interview him/her;
Mistery shopping: CAPI surveys allow mistery client to collect information in a discreet way completing the questionnaire direclty on his/her smartphone as if he/she’d be texting someone.
CAPI surveys: main features
Interviewer and respondent are one in front of the other (face-to-face mode): the data collector has to insert answers with the possibility to confront with the respondent and clarify possible concerns.
Also, CAPI can represent an additional support to data collector: being able to interview various type of people means getting a wider and more representative sample.
Benefits
The most important benefit is the opportunity to interview everybody. In fact, a CAPI survey guarantees a better quality of collected data.
Also, another considerable benefit is convenience. Data inserted into the mobile device are sent automatically to the server so that they can be immediately available to export or to use for reports.
Convenience, ease of use and interviewer’s presence on field permit to reach a wider target and extremely heterogeneous.
Thanks to most advanced software, like IdSurvey, recording GPS coordinates allows a better but essential control on interviewers work.
Lastly, in mistery shopping surveys, mistery clients can shoot a photo and insert it automatically in the questionnaire.