IdSurvey

The world's most reliable survey software.

Simple, clear, updated in real time: design and share your reports and survey dashboards in a few clicks.
Telephone, face to face, online surveys… and much more. Thousands of reasons make IdSurvey the survey software professionals love.

Telephone, face to face, online surveys… and much more.

Discover the ultimate solution for your surveys.

The data collection survey software used by the top professionals around the world.

Graphic interface of the survey design software IdSurvey which enables you to create custom telephone, online and offline surveys.

Every survey tools you need

in a click.

Create a survey for telephone, online and face to face interviews in a single interface. Collect data and turn interviews into in-depth reports and intuitive survey dashboards.

Explore the best market research software with integrated dialer, email, and sms sender.

Unmatched productivity and performance.

Boost your productivity with powerful features like predictive dialing and a built-in softphone. All in a clean, sleek interface.

Flexible licences and pay as you go.

Annual subscription or pay-as-you-go: IdSurvey has flexible licenses for long term investment or spot survey data collection.

A team of experts at your service.

Cooperate with our advisors and skilled specialists. Our team is ready to help you in every step of your market research survey.

Europe based Cloud survey server.

IdSurvey OnCloud infrastructure offers high efficiency and security with its advanced system of load balancing.

The data collection survey software used by the top professionals around the world.

Thousands of features.

Survey solutions with endless functionalities, great flexibility, and full control.

Built-in softphone

Ready to call

There is nothing to configure!

All CATI survey interviewers can instantly call respondents without installing any external software, even via remote. No PBX, routers, and firewalls configurations needed.

Supervisor is IdSurvey's advanced tool for real-time monitoring of interviewers' productivity during telephone surveys.

Live interviewers monitoring

Check productivity, monitor screens and chat.

Supervisor is IdSurvey’s advanced tool for real-time monitoring of interviewers’ productivity during telephone surveys.

Sleek dashboards and reports

Design and share your survey results in a few clicks.

Turn your survey responses into insightful reports  updated in real time. Take advantage of auto-generated report with the most suitable graphs.

Manage surveys with endless functionalities, great flexibility, and full control.

Case studies.

Winning Moves

IdSurvey solution, intuitive, complete and customizable.

IdSurvey solved our problems. It provides a fully integrated and seamless survey platform across all three methodologies. It is highly intuitive, user friendly and the platform is accessible. We have also found the staff at IdSurvey to be hugely responsive, helpful, knowledgable and accomodating when we have spoken to them about adaptations....

What was the main issue you were looking for survey software for?
Our main issues were that our existing survey software lacked in usability in the administrative interface. Also, it failed to successfully integrate CATI & CAWI and CAWI email invitations were addressed to respondents junk mail. It didn’t have an attractive CAWI look for respondents and had a seperate ‘design’ module for survey scripting which was not cloud based (a programme needed to be uploaded to a machine); also, it was incompatible with our Macs (which we mostly use) and used an emailer with servers in the USA.
How did IdSurvey solve your problem?
IdSurvey solved our problems. It provides a fully integrated and seamless survey platform across all three methodologies. It is highly intuitive, user friendly and the platform is accessible. Scripting is so enjoyable with the different options available to you – this means that more people within the organisation can script which helps our resourcing. Our interviewers prefer using IdSurvey over our previous platform. It provides an insightful reporting module.
What results have you achieved thanks to the IdSurvey survey software?
We are still quite early on in our IdSurvey journey. It’s been greeted really positively by the whole organisation. Scripting is quicker and easier and with fewer errors. Fieldwork across multiple methodolgies is more efficient. We have also found the staff at IdSurvey to be hugely responsive, helpful, knowledgable and accomodating when we have spoken to them about adaptations. Being a dynamic organisation, it means they can be much more flexible and reactive.
Dekra

IdSurvey's solution to better manage the workload of the contact center.

IdSurvey is an intuitive and comprehensive survey software in addition to being extremely robust and flexible. It was easy to consult the relevant data at any time, updated in real time. The excellent support service allowed us to process new requests or implementations of the survey software quickly...

What was the main issue you were looking for survey software for?
The search for survey software originated from the need to better manage the workload for our contact center. In fact, our main need was to optimize the time and cost of managing the operations carried out by the contact center with the main objective of managing the results in a fast and timely manner.
How did IdSurvey solve your problem?
IdSurvey is an intuitive and comprehensive survey software in addition to being extremely robust and flexible, perfect for Dekra’s needs. The guides to using the platform are understandable and full of details, an important element that allowed us to use the platform easily, right from the start, even if we didn’t have any programming skills. This allowed us to meet our needs and achieve the goals expected by our clients.
What results have you achieved thanks to the IdSurvey survey software?
With the help of IdSurvey, Dekra optimized call center processing time by increasing its speed. In addition, thanks to the platform’s report and dashboard tool, it was easy to consult the relevant data at any time, updated in real time. This enabled us to process and study survey data more accurately and effectively. Finally, the excellent support service allowed us to process new requests or implementations of the survey software quickly.

See what IdSurvey can do for you...

Testimonials

Amazing feedback from our customers from around the World
Capterra Reviews 4,8/5
5/5
"I have overcome the limits found in the survey tools used before IdSurvey. Power and simplicity of use, with a competent and very flexible support team. The possibilities of use are almost unlimited"
VITTORIO D.
"A Powerful and User friendly method to collect the Data. IdSurvey is a very powerful survey tool for creating surveys and data collection. I really love IdSurvey and recommend it to anyone doing a survey. "
SATENIK K.
IdSurvey

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