CAWI software

Online Survey Software

CAWI software

Online surveys with style

IdSurvey offers its advanced CAWI software module, which stands for Computer Assisted Web Interviewing, empowering users to conduct smart and personalized online surveys. This online survey software module allows you to effortlessly connect with a vast pool of respondents. Through the CAWI software, you can conveniently select themes, customize layouts, and incorporate logos, tailoring each survey to your specific needs.

Moreover, the CAWI survey tool ensures that your interviews are flawlessly displayed on any device, be it a computer, smartphone, or tablet. Leveraging the integrated Email survey tools and SMS Sender features, you can easily send survey invitations to your sample directly from the IdSurvey platform. With such powerful online survey tools at your disposal, conducting surveys has never been more efficient and effective.

IdSurvey offers its advanced CAWI software module, which stands for Computer Assisted Web Interviewing, empowering users to conduct smart and personalized online surveys.

Online survey tool main features

Multiple solutions, one cawi software

Identified or anonymous

Send links to a list of respondents or collect anonymous CAWI surveys

Mixed mode


IdSurvey is a CATI, CAPI and CAWI software all-in-one. You can mix multiple methodologies in the same survey

Smart display


The CAWI survey layout automatically adapts to any screen

Text Piping

Use text piping to dynamically insert any type of data in the interview questions

Photo, video and audio

Take photos, record video or audio. Everything goes live directly from the browser

Panel integration

Integrate the survey with third party panels or social media in a few clicks

Campaign statistics

Follow statistics and outcomes of your invitation campaigns and survey results with the online data collection tools

Customized texts

Customize welcome, help and privacy pages and add different thank you text for completed CAWI survey, out of target and quota full

Themes and branding​

Use the theme editor and customize the questionnaire look and feel with logos, colors, fonts and layouts in just a few clicks

reCAPTCHA

Prevent the access to the interview to bot when you share the link in a website or social media

QRcode

Frame the QRcode with your device to instantly access the interview preview and do tests in an instant

50+ question types

Combine over 50 question types. You will always find the perfect solution for every type of questionnaire

Request CAWI software demo

Fill in the form to schedule a demo of IdSurvey.

IdSurvey is the survey software professionals love. Thanks to its advanced survey tools it’s easy to design even the most complex questionnaires. Schedule a free live demo with our team today.
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Advanced online surveys software tools

The most advanced online survey distribution platform. Send the invitation to answer the questionnaire by email, sms, links and third party systems

Email sender

Designing a email campaign has never been easier with email survey tools

Discover the powerful email survey tools integrated with IdSurvey. Create the invitation campaign for your survey, manage reminders and monitor statistics. Smart campaigns will automatically optimize the completion of the quotas of your CAWI survey as well as automatically adding to the campaign the contacts that match the criteria you previously set.
Email sender - Designing an email campaign has never been so easy and smart.
SMS Sender - Reach everyone, instantly.

SMS sender

Reach everyone on their mobile devices, instantly

Use the SMS Sender tool integrated with IdSurvey to create invitation campaigns for your online survey, manage reminders and monitor statistics. Thanks to the Smart campaigns you will automatically optimize the completion of quotas. Also, you can set automatic invitations to all the contacts that match specific requirements with the online surveys software.

LINK ON WEBSITE AND SOCIAL MEDIA

Create customized links in order to track down the origin of survey responses. You can create multiple links for each distribution channel. For example, you can use one link for a website, one for a social network and one for the emails.

Using the “Populate fields from URL” you can combine IdSurvey with Facebook or other social networks. For example, to collect email addresses and other data from the contact.

PANELS AND THIRD PARTY INSTRUMENTS

Work with one or multiple panel providers at the same time for the same survey. Add the redirect links to the panel provider corresponding to the outcomes “complete interview”, “quota full” and “out of target”. Besides, by using to the “Populate fields from URL” function you can easily combine third party instruments. For specific requests you can require the integration to existing SSO (Single sign-on).

Survey invitation features

Automatic delivery

Make the delivery automatic using Smart Campaigns. All the contacts that correspond to the parameters you set will be automatically added to the smart campaign.

Smart campaigns

With the algorithm of smart campaigns, IdSurvey will send emails to the contacts that are necessary in order to complete quotas. So this will improve the performance of the campaign and of the entire survey.

Anonymous campaigns

IdSurvey allows you to send the survey invitation to a list of contacts and to collect interviews without any link to the respondent. With this particular feature you can carry out anonymous surveys using email or SMS campaigns.

Customize emails

Create a layout that reflects the brand, product or services. Customize the design of the emails choosing font, size, color, logo and pictures with the editor “What you see is what you get”.

Target

Invite only the contacts that match your requirements. With IdSurvey campaigns you can email surveys to your target only and set filters on the status of the contact.

Statistics

Monitor the progress of each campaign with detailed statistics updated in real time. Keep track of each delivery checking who opened the email and improve the productivity of your campaigns.

Email and SMS test

Before launching a campaign review the text and layout of the message by performing a test: send the test email directly to your inbox or mobile number, without altering results and statistics.

Unsubscribe

Respect the privacy policies and opt-outs inserting the “Unsubscribe” option on your messages. The respondents will be able to unsubscribe from the campaigns with just one click or a simple response SMS.

No spam

Thanks to the quality and reliability of the delivery service, Email Sender minimizes the possibility of spam and manages to reach a high delivery rate.

Monitor the outcomes

Keep track of all the interactions using the Activity Log of each contact. All the outcomes of emails and sms will be registered along with the details of each single action and response rate.

Simple integration

Saving the information included in the access URL to the questionnaire, you can easily combine third party instruments such as CRMs or managing softwares.

Text piping

Create personalized invitations with text piping. Increase engagement by tailoring email and SMS messages with the name or any other contact information.

Authenticated links

With an authenticated link automatically created by IdSurvey, the respondent can stop and resume the interview at a later time.

Share multiple links


Customize your message and communication for different websites or social. Post an invitation on Facebook or tweet a link on Twitter or any other social network, keeping track of where respondents are coming from.

Pop-up

Automatic creation of popup HTML code allows you to add popups to your website with the link to the questionnaire. You can also specify the most suitable size for the layout.

Primary Key

Easily integrate the survey with third-party tools by adding the primary key directly into the interview link and storing it in one of the contact's fields.

Security

All the links sent via Email Sender use the security protocol https. The https links use SSL encryption to safely transfer data from the browser of the respondents to IdSurvey.

Landing links

You can set links to redirect the respondents to a specific web page at the end of a survey.

Automatic delivery

Make the delivery automatic using Smart Campaigns. All the contacts that correspond to the parameters you set will be automatically added to the smart campaign.

Customize emails

Create a layout that reflects the brand, product or services. Customize the design of the emails choosing font, size, color, logo and pictures with the editor “What you see is what you get”.

Email and SMS test

Before launching a campaign review the text and layout of the message by performing a test: send the test email directly to your inbox or mobile number, without altering results and statistics.

Monitor the outcomes

Keep track of all the interactions using the Activity Log of each contact. All the outcomes of emails and sms will be registered along with the details of each single action and response rate.

Authenticated links

With an authenticated link automatically created by IdSurvey, the respondent can stop and resume the interview at a later time.

Primary Key

Easily integrate the survey with third-party tools by adding the primary key directly into the interview link and storing it in one of the contact's fields.

Smart campaigns

With the algorithm of smart campaigns, IdSurvey will send emails to the contacts that are necessary in order to complete quotas. So this will improve the performance of the campaign and of the entire survey.

Target

Invite only the contacts that match your requirements. With IdSurvey campaigns you can email surveys to your target only and set filters on the status of the contact.

Unsubscribe

Respect the privacy policies and opt-outs inserting the “Unsubscribe” option on your messages. The respondents will be able to unsubscribe from the campaigns with just one click or a simple response SMS.

Simple integration

Saving the information included in the access URL to the questionnaire, you can easily combine third party instruments such as CRMs or managing softwares.

Share multiple links


Customize your message and communication for different websites or social. Post an invitation on Facebook or tweet a link on Twitter or any other social network, keeping track of where respondents are coming from.

Security

All the links sent via Email Sender use the security protocol https. The https links use SSL encryption to safely transfer data from the browser of the respondents to IdSurvey.

Anonymous campaigns

IdSurvey allows you to send the survey invitation to a list of contacts and to collect interviews without any link to the respondent. With this particular feature you can carry out anonymous surveys using email or SMS campaigns.

Statistics

Monitor the progress of each campaign with detailed statistics updated in real time. Keep track of each delivery checking who opened the email and improve the productivity of your campaigns.

No spam

Thanks to the quality and reliability of the delivery service, Email Sender minimizes the possibility of spam and manages to reach a high delivery rate.

Text piping

Create personalized invitations with text piping. Increase engagement by tailoring email and SMS messages with the name or any other contact information.

Pop-up

Automatic creation of popup HTML code allows you to add popups to your website with the link to the questionnaire. You can also specify the most suitable size for the layout.

Landing links

You can set links to redirect the respondents to a specific web page at the end of a survey.

CAWI Survey Software: Themes and branding

CAWI Survey Software: Themes and branding

The perfect online survey design for any brand

Discover the array of impressive design features offered by the leading online survey software by IdSurvey. Effortlessly create captivating online surveys with this user-friendly platform. Customization is key, and with the CAWI software, it’s a breeze. Set your options, tweak your questionnaire, and personalize the survey flow with just a few clicks. Say goodbye to the complexities of traditional survey creation; the CAWI software empowers you with an intuitive interface, saving you time and effort while generating impactful surveys. From desktops to smartphones and tablets, the survey adapts flawlessly, guaranteeing a seamless and enjoyable experience for respondents.
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Testimonials

Amazing feedback from our customers around the world.

Online surveys: identified or anonymous

Enter the web survey with a univocal or a general link

Using the powerful CAWI survey software from IdSurvey, you gain versatile distribution options for your surveys. One method involves distributing your CAWI survey to a pre-existing list of respondents, where each interview is linked to a specific individual.
Alternatively, the online survey software allows you to collect anonymous interviews, perfect for situations where you prioritize gathering unbiased responses without associating them with particular individuals.

CAWI Identificato o anonimo - Accedi all’intervista con link univoco o link generico.
Quote - Imposta un campione statistico dell’indagine.

Online Surveys Quotas

Set a statistical sample for your CAWI survey

You can set quotas to only collect interviews that are useful for your statistical sample. You can also add or edit quotas while the CAWI survey is underway. Quotas can be based on pre-owned data or on data collected during the interview. Respondents that fit into a full quota will be screened out. For those respondents, a customizable thank-you message will be displayed instead. Email Sender smart campaign will also auto-exclude contacts that are not useful for quota completion.
Mixed mode - Combina più metodologie in un’unica indagine.

CAWI in Mixed Mode

Mix multiple methodologies in the same survey

Using mixed mode, you can combine web surveys with telephone or face-to-face ones. For example, you can send out an email with the invitation to your online survey first and then – after a few days – you can phone the respondents who didn’t answer to your invitation. By using Mixed Mode you can add phone and face-to-face methodology advantages to your CAWI survey, all in one software.

CAWI Licenses

Embrace the efficiency of interview packs, designed to cater to your unique requirements and offer the ideal solution for your surveying needs. With our transparent pricing model, you only pay for completed interviews, providing cost-effectiveness and peace of mind. Enjoy the benefits of discount brackets, ensuring that you receive the best prices even for smaller purchases. The discount is calculated based on the total number of interviews acquired within the last 12 months, rewarding your continued usage and commitment to insightful data collection.
CAWI and CAPI licenses.

CAWI software: FAQ

What is CAWI?

CAWI stands for "Computer Assisted Web Interviewing." It is a research method of conducting surveys and collecting data through online questionnaires. In CAWI, respondents participate in the survey by accessing the questionnaire through a web link on their computers, smartphones, or tablets, and they provide their responses digitally. CAWI has become increasingly popular due to the widespread availability of the internet and its convenience. With CAWI, researchers can quickly reach a large audience and collect data efficiently without the need for face-to-face interactions or physical paper surveys.

What is CAWI software?

CAWI software, short for "Computer Assisted Web Interviewing software," is a professional online survey tool designed to facilitate and manage web surveys. It is a type of online survey software that enables researchers, market analysts, and organizations to create, distribute, and analyze surveys through web-based platforms. CAWI software provides a user-friendly interface for designing and customizing surveys, making it easy to create engaging questionnaires with various question types, logic conditions, randomizations, custom flows, quotas, and multimedia elements.

What are the main characteristics of an online survey software?

The main features of an online survey software typically include:

  • Survey Design: The software allows users to design surveys with various question types, such as multiple-choice, open-ended, rating scales, and more. Users can customize the appearance and layout of the survey to align with their branding.
  • Survey Distribution: CAWI software provides methods for distributing surveys to the target audience. This can include email invitations, sms invitations, social media links, website embeds, or QR codes.
  • Data Collection: As respondents complete the online surveys, their responses are automatically recorded and stored in a centralized database.
  • Real-time Reporting and Analysis: CAWI software often offers real-time reporting and analysis features. Users can access data dashboards and generate reports to gain insights and analyze survey results as they come in.
  • Accessibility: CAWI software is designed to be responsive and accessible across various devices, including computers, smartphones, and tablets, ensuring that respondents can easily participate in surveys from anywhere with an internet connection.

What are the main advantages of online survey tools?

Online survey tools offer numerous advantages for businesses and organizations looking to collect data and insights from their target audience. Let’s take a look at the main ones:

  • Cost-Effective: Online survey tools reduce costs associated with printing questionnaires, data entry, and agents. They are generally more affordable compared to traditional survey methods.
  • Fast Data Collection: Researchers can distribute surveys to a large number of participants simultaneously, resulting in faster responses and quicker data collection and analysis.
  • Wider Reach: Online surveys can reach a geographically diverse audience, allowing researchers to collect data from respondents across different countries.
  • Anonymous: Online surveys allow respondents to maintain anonymity, which can encourage more honest feedback, particularly for sensitive topics.
  • Integration with Other Tools: Many online survey platforms offer integration with other software and applications, such as panels and CRM systems, enhancing the overall research process.

Knowledge base

Enter the knowledge base to discover all the solutions and strategies for setting up and designing questionnaires.

Guide and papers

IdSurvey has an online guide for all features of the software so you can easily discover all tools.

Help Desk support

Using your ticket area you can request technical assistance. One of our experts will answer you back shortly.