CAWI software
Online surveys with style
IdSurvey offers its advanced CAWI software module, which stands for Computer Assisted Web Interviewing, empowering users to conduct smart and personalized online surveys. This online survey software module allows you to effortlessly connect with a vast pool of respondents. Through the CAWI software, you can conveniently select themes, customize layouts, and incorporate logos, tailoring each survey to your specific needs.
Moreover, the CAWI survey tool ensures that your interviews are flawlessly displayed on any device, be it a computer, smartphone, or tablet. Leveraging the integrated Email survey tools and SMS Sender features, you can easily send survey invitations to your sample directly from the IdSurvey platform. With such powerful online survey tools at your disposal, conducting surveys has never been more efficient and effective.
Online survey tool main features
Identified or anonymous
Send links to a list of respondents or collect anonymous CAWI surveys
Mixed mode
IdSurvey is a CATI, CAPI and CAWI software all-in-one. You can mix multiple methodologies in the same survey
Smart display
The CAWI survey layout automatically adapts to any screen
Text Piping
Use text piping to dynamically insert any type of data in the interview questions
Photo, video and audio
Take photos, record video or audio. Everything goes live directly from the browser
Panel integration
Integrate the survey with third party panels or social media in a few clicks
Campaign statistics
Follow statistics and outcomes of your invitation campaigns and survey results with the online data collection tools
Customized texts
Customize welcome, help and privacy pages and add different thank you text for completed CAWI survey, out of target and quota full
Themes and branding
Use the theme editor and customize the questionnaire look and feel with logos, colors, fonts and layouts in just a few clicks
reCAPTCHA
Prevent the access to the interview to bot when you share the link in a website or social media
QRcode
Frame the QRcode with your device to instantly access the interview preview and do tests in an instant
50+ question types
Combine over 50 question types. You will always find the perfect solution for every type of questionnaire
Request CAWI software demo
Fill in the form to schedule a demo of IdSurvey.
Advanced online surveys software tools
Email sender
Designing a email campaign has never been easier with email survey tools
SMS sender
Reach everyone on their mobile devices, instantly
Use the SMS Sender tool integrated with IdSurvey to create invitation campaigns for your online survey, manage reminders and monitor statistics. Thanks to the Smart campaigns you will automatically optimize the completion of quotas. Also, you can set automatic invitations to all the contacts that match specific requirements with the online surveys software.
LINK ON WEBSITE AND SOCIAL MEDIA
Create customized links in order to track down the origin of survey responses. You can create multiple links for each distribution channel. For example, you can use one link for a website, one for a social network and one for the emails.
Using the “Populate fields from URL” you can combine IdSurvey with Facebook or other social networks. For example, to collect email addresses and other data from the contact.
PANELS AND THIRD PARTY INSTRUMENTS
Work with one or multiple panel providers at the same time for the same survey. Add the redirect links to the panel provider corresponding to the outcomes “complete interview”, “quota full” and “out of target”. Besides, by using to the “Populate fields from URL” function you can easily combine third party instruments. For specific requests you can require the integration to existing SSO (Single sign-on).
Survey invitation features
Automatic delivery
Make the delivery automatic using Smart Campaigns. All the contacts that correspond to the parameters you set will be automatically added to the smart campaign.
Smart campaigns
With the algorithm of smart campaigns, IdSurvey will send emails to the contacts that are necessary in order to complete quotas. So this will improve the performance of the campaign and of the entire survey.
Anonymous campaigns
IdSurvey allows you to send the survey invitation to a list of contacts and to collect interviews without any link to the respondent. With this particular feature you can carry out anonymous surveys using email or SMS campaigns.
Customize emails
Create a layout that reflects the brand, product or services. Customize the design of the emails choosing font, size, color, logo and pictures with the editor “What you see is what you get”.
Target
Invite only the contacts that match your requirements. With IdSurvey campaigns you can email surveys to your target only and set filters on the status of the contact.
Statistics
Monitor the progress of each campaign with detailed statistics updated in real time. Keep track of each delivery checking who opened the email and improve the productivity of your campaigns.
Email and SMS test
Before launching a campaign review the text and layout of the message by performing a test: send the test email directly to your inbox or mobile number, without altering results and statistics.
Unsubscribe
Respect the privacy policies and opt-outs inserting the “Unsubscribe” option on your messages. The respondents will be able to unsubscribe from the campaigns with just one click or a simple response SMS.
No spam
Thanks to the quality and reliability of the delivery service, Email Sender minimizes the possibility of spam and manages to reach a high delivery rate.
Monitor the outcomes
Keep track of all the interactions using the Activity Log of each contact. All the outcomes of emails and sms will be registered along with the details of each single action and response rate.
Simple integration
Saving the information included in the access URL to the questionnaire, you can easily combine third party instruments such as CRMs or managing softwares.
Text piping
Create personalized invitations with text piping. Increase engagement by tailoring email and SMS messages with the name or any other contact information.
Authenticated links
With an authenticated link automatically created by IdSurvey, the respondent can stop and resume the interview at a later time.
Share multiple links
Customize your message and communication for different websites or social. Post an invitation on Facebook or tweet a link on Twitter or any other social network, keeping track of where respondents are coming from.
Pop-up
Automatic creation of popup HTML code allows you to add popups to your website with the link to the questionnaire. You can also specify the most suitable size for the layout.
Primary Key
Easily integrate the survey with third-party tools by adding the primary key directly into the interview link and storing it in one of the contact's fields.
Security
All the links sent via Email Sender use the security protocol https. The https links use SSL encryption to safely transfer data from the browser of the respondents to IdSurvey.
Landing links
You can set links to redirect the respondents to a specific web page at the end of a survey.
Automatic delivery
Make the delivery automatic using Smart Campaigns. All the contacts that correspond to the parameters you set will be automatically added to the smart campaign.
Customize emails
Create a layout that reflects the brand, product or services. Customize the design of the emails choosing font, size, color, logo and pictures with the editor “What you see is what you get”.
Email and SMS test
Before launching a campaign review the text and layout of the message by performing a test: send the test email directly to your inbox or mobile number, without altering results and statistics.
Monitor the outcomes
Keep track of all the interactions using the Activity Log of each contact. All the outcomes of emails and sms will be registered along with the details of each single action and response rate.
Authenticated links
With an authenticated link automatically created by IdSurvey, the respondent can stop and resume the interview at a later time.
Primary Key
Easily integrate the survey with third-party tools by adding the primary key directly into the interview link and storing it in one of the contact's fields.
Smart campaigns
With the algorithm of smart campaigns, IdSurvey will send emails to the contacts that are necessary in order to complete quotas. So this will improve the performance of the campaign and of the entire survey.
Target
Invite only the contacts that match your requirements. With IdSurvey campaigns you can email surveys to your target only and set filters on the status of the contact.
Unsubscribe
Respect the privacy policies and opt-outs inserting the “Unsubscribe” option on your messages. The respondents will be able to unsubscribe from the campaigns with just one click or a simple response SMS.
Simple integration
Saving the information included in the access URL to the questionnaire, you can easily combine third party instruments such as CRMs or managing softwares.
Share multiple links
Customize your message and communication for different websites or social. Post an invitation on Facebook or tweet a link on Twitter or any other social network, keeping track of where respondents are coming from.
Security
All the links sent via Email Sender use the security protocol https. The https links use SSL encryption to safely transfer data from the browser of the respondents to IdSurvey.
Anonymous campaigns
IdSurvey allows you to send the survey invitation to a list of contacts and to collect interviews without any link to the respondent. With this particular feature you can carry out anonymous surveys using email or SMS campaigns.
Statistics
Monitor the progress of each campaign with detailed statistics updated in real time. Keep track of each delivery checking who opened the email and improve the productivity of your campaigns.
No spam
Thanks to the quality and reliability of the delivery service, Email Sender minimizes the possibility of spam and manages to reach a high delivery rate.
Text piping
Create personalized invitations with text piping. Increase engagement by tailoring email and SMS messages with the name or any other contact information.
Pop-up
Automatic creation of popup HTML code allows you to add popups to your website with the link to the questionnaire. You can also specify the most suitable size for the layout.
Landing links
You can set links to redirect the respondents to a specific web page at the end of a survey.
CAWI Survey Software: Themes and branding
The perfect online survey design for any brand
Testimonials
Online surveys: identified or anonymous
Enter the web survey with a univocal or a general link
Using the powerful CAWI survey software from IdSurvey, you gain versatile distribution options for your surveys. One method involves distributing your CAWI survey to a pre-existing list of respondents, where each interview is linked to a specific individual.
Alternatively, the online survey software allows you to collect anonymous interviews, perfect for situations where you prioritize gathering unbiased responses without associating them with particular individuals.
Online Surveys Quotas
Set a statistical sample for your CAWI survey
CAWI in Mixed Mode
Mix multiple methodologies in the same survey
CAWI Licenses
CAWI software: FAQ
What is CAWI?
CAWI stands for "Computer Assisted Web Interviewing." It is a research method of conducting surveys and collecting data through online questionnaires. In CAWI, respondents participate in the survey by accessing the questionnaire through a web link on their computers, smartphones, or tablets, and they provide their responses digitally. CAWI has become increasingly popular due to the widespread availability of the internet and its convenience. With CAWI, researchers can quickly reach a large audience and collect data efficiently without the need for face-to-face interactions or physical paper surveys.
What is CAWI software?
CAWI software, short for "Computer Assisted Web Interviewing software," is a professional online survey tool designed to facilitate and manage web surveys. It is a type of online survey software that enables researchers, market analysts, and organizations to create, distribute, and analyze surveys through web-based platforms. CAWI software provides a user-friendly interface for designing and customizing surveys, making it easy to create engaging questionnaires with various question types, logic conditions, randomizations, custom flows, quotas, and multimedia elements.
What are the main characteristics of an online survey software?
The main features of an online survey software typically include:
- Survey Design: The software allows users to design surveys with various question types, such as multiple-choice, open-ended, rating scales, and more. Users can customize the appearance and layout of the survey to align with their branding.
- Survey Distribution: CAWI software provides methods for distributing surveys to the target audience. This can include email invitations, sms invitations, social media links, website embeds, or QR codes.
- Data Collection: As respondents complete the online surveys, their responses are automatically recorded and stored in a centralized database.
- Real-time Reporting and Analysis: CAWI software often offers real-time reporting and analysis features. Users can access data dashboards and generate reports to gain insights and analyze survey results as they come in.
- Accessibility: CAWI software is designed to be responsive and accessible across various devices, including computers, smartphones, and tablets, ensuring that respondents can easily participate in surveys from anywhere with an internet connection.
What are the main advantages of online survey tools?
Online survey tools offer numerous advantages for businesses and organizations looking to collect data and insights from their target audience. Let’s take a look at the main ones:
- Cost-Effective: Online survey tools reduce costs associated with printing questionnaires, data entry, and agents. They are generally more affordable compared to traditional survey methods.
- Fast Data Collection: Researchers can distribute surveys to a large number of participants simultaneously, resulting in faster responses and quicker data collection and analysis.
- Wider Reach: Online surveys can reach a geographically diverse audience, allowing researchers to collect data from respondents across different countries.
- Anonymous: Online surveys allow respondents to maintain anonymity, which can encourage more honest feedback, particularly for sensitive topics.
- Integration with Other Tools: Many online survey platforms offer integration with other software and applications, such as panels and CRM systems, enhancing the overall research process.
Knowledge base
Enter the knowledge base to discover all the solutions and strategies for setting up and designing questionnaires.
Guide and papers
IdSurvey has an online guide for all features of the software so you can easily discover all tools.
Help Desk support
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