IdSurvey

The world's most reliable survey software.

Survey Report and Dashboard.
CATI survey, face to face interview, online survey… and much more. Discover the many reasons why IdSurvey is the software that market research professionals praise.
CATI survey, face to face interview, online survey… and much more.
Discover the ultimate solution for market research.
The data collection software used by the top professionals around the world.
Graphic interface of the survey design software IdSurvey which enables you to create custom telephone, online and offline surveys.

Every survey tools you need

in a click.

Create a survey and collect data via CATI, online and offline surveys.
Design and share your survey results with the integrated reports in a few clicks.

Explore the best survey software with in-built dialer, email, and sms sender.

Minimal training, quick roll-in

IdSurvey offers intuitive survey tools that make even the most complex surveys easy to create, launch and analyse.

Flexible licenses to fit your needs

Our licenses fit the needs of small or large organizations with the most flexible offering on the survey software market!

Professional support at your fingertips.

Our team of professionals can guide you in every step of the way with custom training and efficient support service.

On premises or hosted survey server

Choose IdSurvey OnCloud infrastructure, a dedicated private cloud or the on premises installation, if needed.

The data collection software used by the top professionals around the world.

Thousands of features.

Survey tools with endless functionalities, great flexibility, and full control.

Built-in softphone

CATI software

There is nothing to configure!
Thanks to the intuitive CATI interface and built-in softphone you can start data collection right away, without specific training and any external software. Check productivity, monitor agents’ screens and chat with them with the Supervisor dashboard.
Face to face interview wherever you are.

CAPI software

Face to face interview wherever you are.
The CAPI survey app is available for iOS and Android devices and works offline to allow your interviewers to collect data everywhere. A simple and clear interface guides the agent through the questions of the offline survey.

Sleek reports

Your survey results immediately available for the analysis.
Turn your survey responses into custom reports to share online or download. Select the data, choose the graphic design you prefer and set the metrics.

Survey platforms for research with endless functionalities, great flexibility, and full control.

Case studies.

McNair yellowSquares Pty Ltd

IdSurvey solution to easy design and run surveys in mixed mode.

The value in the IdSurvey platform is its flexibility that has allowed us to truly design and run mix-mode surveys seamlessly. IdSurvey support are proactive and always ready to help....

What was the main issue you were looking for survey software for?
We had different survey software for different modes and were looking to find a flexible survey platform that would enable us to efficiently conduct mix-mode surveys. Important criteria were to have a CATI platform with the ability to use a dialler that incorporated a robust online platform and the ability to enable or switch between modes as required. A browser based software was also a key consideration.
How did IdSurvey solve your problem?
The value in the IdSurvey platform is its flexibility that has allowed us to truly design and run mix-mode surveys seamlessly. We use all the modes regularly – individually and also in various combinations – it allows us to add a new mode to the survey design without too much extra effort. The programmers like the intuitive programming language, the field team like the simple and effective user interface that make onboarding and usage easy and the Project Managers like the visibility on the progress of each project. IdSurvey support are proactive and always ready to help. They continuously improve their product offering with improvements on existing functionality and the addition of new features.
What results have you achieved thanks to the IdSurvey survey software?
The built in dialler has been a great asset that helps improve efficiency in our call centre. The integrated SMS and email tool assist us to maximize response rates on our mix-mode surveys. During the lockdowns we managed to quickly and easily transition and scale up our work from home staff due to the browser based software. With IdSurvey we have replaced our old data entry software – and are now able to data enter 1000s of paper. We regularly run mix-mode paper and online surveys using one single contact database.
University of New Orleans

IdSurvey's solution user friendly for both researchers and participants.

It is very user friendly and easy to pick up for both researchers and participants. The survey design accommodated all of our complicated needs. And IdSurvey support team was available to help every step of the way...

What was the main issue you were looking for survey software for?
We struggled to find a survey software that was user friendly for both the researchers and participants, and could seamlessly integrate CAWI and CATI survey modes. I’m not sure any other survey platform exists that can do that!
How did IdSurvey solve your problem?
Not only does IdSurvey seamlessly integrate CAWI and CATI survey modes unlike any other survey software I’m aware of, but it is also very user friendly and easy to pick up for both researchers and participants. I worked with a team of three undergraduates collecting the data thanks to the report & dashboard feature of the survey software, and after a short virtual training with IdSurvey supoprt team, they were ready to go!
What results have you achieved thanks to the IdSurvey survey software?
We conducted a total of three large-scale surveys with IdSurvey software over the course of two years. Each study achieved all of its objectives, with large and representative samples. The survey design accommodated all of our complicated needs. And IdSurvey support team was available to help every step of the way, always responding to our questions within a single day. Very positive experience and we will continue to use IdSurvey survey platform for all of our surveying needs.

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Testimonials

Amazing feedback from our customers from around the World
Capterra Reviews 4,8/5
5/5
"The most sophisticated software for opinion polling and market research. User friendly interface, no need for additional specialist."
user profile Arpine
ARPINE A.
"The way IdSurvey handles issues is exemplary. Is very knowledgeable and is very responsive. His staff are on top of the issue no matter the time of day or night."
user profile keith
KEITH K.
IdSurvey

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