Services

Expert support at your fingertips.

Demo request

Maximize your investment with the support of pro experts.

Our high-value services guarantee a successful setup of IdSurvey for a quick return on your investment. Our advisors will guide you through survey setup, project management, integrations and specific requirements.

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Questionnaire scripting

Our expert team has the best strategies and solutions to script surveys of any complexity. You can entrust scripting of the entire questionnaire to our team or ask for suggestions and specific solutions.

Project assistance

Collaborate with our advisors and skilled specialists. Our team can assist you in any step of your project as quotas and respondents management, questionnaire and survey testing, data export and data analysis.

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Custom-made training

We share our expertise and professionalism with you. Our advisors can train your researchers, supervisors, interviewers and users to get to know and perfectly use IdSurvey.

Technical assistance

Dedicated support to those customers who opted for IdSurvey installation on their servers. Our team will support you for updates, configurations and system integrations.

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News and updates

IdSurvey is growing day by day, thanks to our customers requests. Our development team turns ideas and requirements into all-around and easy features. With IdSurvey you’ll always have an up-to-date software.

Customizations and integrations

Do you need a customization, a new feature or an integration with an external tool? Our team will analyze your request and design specific custom-made solutions.

Our team

The assistance is always fast, clear and coherent to customer’s problems. In our opinion it’s one of the company strong point also considering tight schedule and remarkable time flexibility.

IdSurvey team has provided us with great customer service and support. Anytime I have had an issue or question they have responded promptly and resolved it in a very timely manner. Claudia has always been a joy to work with and has always made me feel like I was an important client.

We found in IdSurvey team the perfect partner for us. People from IdSurvey team have always been receptive, professional and very fast in solving any problems we had.

The personnel is really helpful and support is guaranteed: even in really stressful moments they were ready to help and clarify any doubts.

Same opinion on personnel reliability, assistance e and support provided from remote too that confirms a judgement of absolute precision and reliability regarding consulting service.